Shipping Policy

Last updated: September 2, 2026

Thank you for shopping at Bokano. Please read our shipping policy carefully before placing an order.

Business Information

Bokano
21 Arabella Dr, Star City, Arkansas 71667, United States
Phone: +1 936-987-0590
Website: bokano.shop

Order Processing (Handling Time)

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays) after your order is confirmed and payment is received. You will receive an email notification once your order has shipped.

Shipping Times

Once your order has been processed and handed to our carrier, estimated delivery times are:

• Standard Shipping: 3–5 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather events, or other circumstances beyond our control.

Shipping Destinations

We currently ship within the United States.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order directly with the carrier.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at:
📧 Email us via our contact page
📞 Phone: +1 936-987-0590

We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our shipping policy, please contact us:
Bokano
21 Arabella Dr, Star City, Arkansas 71667, United States
Phone: +1 936-987-0590
Website: bokano.shop