Terms of Service

Last updated: July 2026

Welcome to Bokano. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

Contact Information

Bokano
90 Saint Vincent Street, Glasgow, G2 5UB, United Kingdom
Phone: +44 7462 220527

1. General

These Terms of Service apply to all visitors, users, and customers of Bokano's online store. By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian.

We reserve the right to update or modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our store after changes constitutes acceptance of the new terms.

2. Products & Availability

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colours and details accurately, but we cannot guarantee that your device's display will be perfectly accurate.

3. Pricing & Payment

All prices are listed in GBP (British Pounds Sterling) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time. Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as displayed at checkout.

4. Orders

By placing an order, you are making an offer to purchase the product(s) listed. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified and any payment taken will be refunded promptly.

5. Shipping

Orders are processed within 1–2 business days and delivered within 3–5 business days after dispatch. Delivery times are estimates and not guaranteed. For full details, please refer to our Shipping Policy.

6. Returns & Refunds

We offer a 14-day return window from the date of receipt. Refunds are processed within 7 days of receiving the returned item. For full details, please refer to our Return & Refund Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Bokano and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Bokano shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product(s) in question.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:
Bokano
90 Saint Vincent Street, Glasgow, G2 5UB, United Kingdom
Phone: +44 7462 220527